PRIVACY POLICY (NJ Solar & Energy Solutions)
Effective Date: 04/23/2026

1) What Information We Collect When you submit a form or book an appointment, we may collect:

- Name, email address, and phone number

- Address and/or ZIP code

- Details you provide about your electricity bill or property

- Service selection, appointment date/time, and any notes you submit

We may also collect basic device and website activity data, such as IP address, browser type, and pages visited.

2) How We Use Your Information We use your information to:

-Respond to your request for a solar estimate or consultation

-Schedule, manage, and confirm appointments

-Send appointment confirmations, reminders, and service-related updates (including SMS if you opt in)

-Communicate about estimate requirements or follow-up needs

-Provide customer support and respond to questions

-Improve our website, services, and communications

3) SMS / Text Messages If you opt in to receive text messages, we will send appointment confirmations, reminders, and request-related updates.

Program Name: NJ Solar Appointment Alerts Program Description: Transactional messages for solar estimate requests, appointment scheduling, confirmations, reminders, and related customer support.

- Message frequency varies based on booking activity (typically 1 confirmation + 1–2 reminders per booking)

- Message and data rates may apply

- Reply STOP to opt out at any time

- Reply HELP for help

4) Sharing Your Information We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

We may share information only with trusted service providers who help us operate our business (for example: CRM platforms, scheduling tools, email delivery, and messaging providers). These providers may use your information only to perform services on our behalf and are bound by confidentiality requirements.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors for support services is permitted solely to provide services to you.

5) Data Retention We retain personal information only as long as necessary for scheduling, customer support, recordkeeping, and any applicable legal or business requirements. When your information is no longer needed, we take reasonable steps to securely dispose of it.

6) Cookie & Tracking Practices We may use cookies and similar technologies for basic site functionality, analytics, and advertising measurement. You can control cookies through your browser settings.

7) Data Security We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8) Your Rights You may request access to, correction of, or deletion of your personal information at any time by contacting us at: Email: [email protected]

9) Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

10) Contact NJ Solar & Energy Solutions Email: [email protected] Support: [email protected]